frequently asked questions
Are your capsules recyclable?
Yes, "Magicap" capsules are produced using fully recyclable materials (where facilities exist) you can also remove the used grounds, they make great fertiliser!
After I make my espresso here are a few drips, is this normal?
Its perfectly normal, high pressure is used to produce your espresso and depending on which machine you have there can sometimes be a little residual pressure that cases a few little drops...
Are your capsules Kosher?
Our coffee is not Kosher certified at the moment but it is something that we are looking into, if you sign up to our mailing list we will let you know as soon as this changes, simply go to our home page and click on the "sign up for offers" button.
I would like to sell your Capsules in my stores, is this possible?
if you would like to become a stockist for Gima Magicap then we would love to hear from you, either give us a call or send us a quick email to firstname.lastname@example.org. Alternatively you can drop us a line via the "get in touch" tab on the menu at the top of the page and select the trade enquiries form. One of the team will get back to you.
Do you also sell beans and ground coffee?
We are planning to introduce both beans and ground coffee in the near future so please check back on the website and be sure to sign up to our mailing list by clicking on the "sign up for offers" link on the homepage. At the pod store our motto is "no gimmicks, no fuss simply fabulous espresso". In other words, we like to keep things nice and simple;-)
How do I place an order?
Ordering couldn't be simpler, just go the shop page from the menu at the top of the homepage or use the "shop now" button. add the products you would like to order, to add more products simply go back to the shop page. You can check your shopping basket anytime by clicking on the basket icon at the top of each page. When you are done simply head to the checkout to make your payment and you are good to go!
How can I pay and is my payment secure?
All our payments are processed by PayPal, so we accept all major credit and debit cards or you can also pay directly with your paypal account. We take your security very seriously and you can shop with confidence knowing that your card details are fully encrypted and we do not store any card details.
How long will my delivery take?
You should receive your order in 3 - 5 working days
Delivery is free on orders over £40
What if im not happy with something?
At THE POD STORE we want you to have a great espresso experience every time. If you are not satisfied for any reason our no quibble return policy means you can return your order for a full refund or replacement. For full details of how to do this please see our terms and conditions.